Shipping Policy

At UrbanNest, we are committed to delivering your orders safely and on time.

Order Processing

• Orders are usually processed within 1–3 business days after confirmation.

• Customized or bulk orders may require additional processing time.

Shipping Time

Estimated delivery timelines:

• Within India: 3–7 business days

• Remote areas may take slightly longer depending on courier availability.

Shipping Charges

• Shipping charges, if applicable, will be shown at checkout before payment.

• Free shipping may be available on selected products or order values.

Tracking Information

Once your order is shipped, tracking details will be shared through email, SMS, or WhatsApp.

Delivery Delays

Delivery may be delayed due to:

• Weather conditions

• Public holidays

• Courier service issues

• Natural disasters or unforeseen circumstances

We appreciate your patience in such situations.

Damaged Package

If you receive a damaged package:

• Record a proper unboxing video from start to finish

• Contact us within 24 hours of delivery

• Claims without video proof may not be accepted

Incorrect Address

Customers are responsible for providing accurate shipping details. UrbanNest is not responsible for orders delayed or lost due to incorrect addresses or contact information.

Contact Us

For shipping-related queries, feel free to contact our support team.